Macs have a reputation for “just working,” but that doesn’t mean they’re exempt from problems. From a failing battery to software issues that can be hard to fix, there are plenty of things that can go wrong with your MacBook.
Fortunately, many of these problems are relatively easy to diagnose and resolve. If you’re having trouble with your MacBook, here are some tips to help you troubleshoot and get it back up and running.
If your MacBook won’t turn on at all, the first thing to try is a restart. Then, make sure that the power cable is connected properly and that the adapter is plugged in. If your MacBook still won’t turn on, it’s time to contact Apple Support for a diagnosis and repair.
Apple has a very confusing pricing structure for repairs to their products. They have six different tiers of pricing and it’s very easy to jump from one tier to the next with just the smallest change in the circumstances. For example, if you have a MacBook Air 13-inch that has a small dent in the bottom case that doesn’t affect any function, it will cost you hundreds or even thousands of dollars more to repair the laptop if Apple deems it a Tier 4 instead of a Tier 1 or 2.
Back in 2019, Apple began a program to replace the logic board on some MacBook MacBook Repair Toronto Pro models that experienced backlight dimming issues due to a shorted out flex cable. If you had a MacBook Pro model from 2016 or 2017 and it suffered this issue, you can check to see if yours is eligible for the replacement program.
Similarly, the new 2018 MacBook Air has seen some owners experience a problem with their display that causes it to flicker or become completely black while playing video games or other graphics-intensive tasks. While some users have been able to solve the problem by rebooting their machine, it isn’t an ideal solution. If you’ve been experiencing this issue with your MacBook Air, check out this page on Apple’s website to see if it qualifies for the free logic board replacement.
While you wait to get your MacBook repaired, it’s a good idea to check out the new self-repair system that Apple rolled out last month. The company opened up an online store where users with Mac notebooks with the M1 chip can access repair manuals, order certified parts and rent or purchase tools to perform more than a dozen self-service repairs. It’s an effort to stay ahead of the growing Right to Repair movement in the United States, with New York recently passing the world’s first right-to-repair law and similar bills in a number of other states. Apple will expand this self-repair option to additional Mac models in the future. For more on this, check out this article from TechCrunch.